Customer Support

Thank you for being a customer of end2endHR.

This section offers a variety of resources available for our valued customers.

#1

What is the full form of HRMS?

Human Resource Management System

#2

Who developed HRMS?

Cahoot Technologies Private Limited, Ahmedabad

#3

When was HRMS launched?

November 2020

#4

What does ESS stand for?

Employee Self Service

#5

What does (P) means in HR calendar?

Punches status is pending

#6

What does (M) means in HR calendar?

Punch entry is missing

#7

What does (GS) means in HR calendar?

General Shift

#8

What does e2eHR stand for?

end2endHR

#9

How many modules of HRMS have been launched?

#10

Where can an employee request to change/edit his details on HRMS?

On ESS module

#11

Can we change if employee forgot login password?

If employee forgot login password, then HR Admin can reset his/her password

#12

Is HOTO (Hand over take over) available in application?

Yes

#13

HR can see all employee calendar?

Yes

#14

In this application loan policy applicable or not?

Yes

#15

Can HR create roles for application access?

Yes

#16

User can access application in mobile?

Yes

#17

Can we upload employee documents?

Yes

#18

Can we download MIS report in PDF on excel?

Yes

#19

Is accessible with limited users?

No, Unlimited user

#20

If in organization one reporting authority is left job than HR can change the reporting authority or not?

Yes

#21

Can HR get any details regarding work anniversary?

Yes

#22

Is there any facility regarding training management?

Yes, only basic module

#23

Are there any records regarding In-active, retired, resigned employee in this application?

Yes

#24

Can we create any role which is display only reports?

Yes

#25

Are there any facilities for TDS?

Yes

#26

Can HR add permanent address or additional information while creating employee?

Yes

#27

If any employee left job and rejoin after some time than continue with old employee number?

No, only generate new employee

#28

After creating employee, is HR can change any details?

Yes

#29

Can we display all multiple punches of employee-on-employee calendar?

#30

Can employee change his login password?

Yes

#31

Can employee see the holiday details in his employee login calendar?

Yes

#32

Can HR generate documents in this application?

Yes

#33

Can HR assign document to particular employee?

Yes

#34

After assign documents, HR can download the document or not?

Yes

#35

Can HR maintain employee wise document summary or managed document system?

Yes

#36

After create all document and assign to particular employee, Can HR edit or change some details for particular employee or not?

Yes

#37

Can HR print out all documents or not?

Yes

#38

Can HR download all attendance reports in Excel?

Yes

#39

Can HR download employee master in excel?

Yes

#40

Is it Web based application?

Yes

#41

Is it progressive web application?

Yes

#42

Can we create training for external trainer?

No, you should add trainer as employee

#43

All missed punch display into the HR?

No, only shift manager has display

#44

Is there any option for sales & marketing team to punch from outside?

Yes, web check in/out option is available

#45

Is everyone can add missed punch for employee?

No, only HR can add

#46

Can employee have added missed punch?

Yes

#47

If there is any missed punch in any particular day it is consider present or absent?

It will be considered absent but after approval it will be consider present

#48

Can employee see punches and leave details in calendar?

Yes

#49

Is there any missed punch rejected by shift manager than employee has right to add other missed punch or not?

Yes

#50

Can HR generate web check in-check out report for particular month?

Yes

#51

Which details is display in attendance audit report?

In-Out punch, Shift, OT hours etc

#52

Which details is display in Time sheet Report?

Date wise In and out punch

#53

Which details is display in audit muster roll?

Present, absent and OT days

#54

Who can roll back the late coming LWP?

Shift Manager

#55

Can HR tracking employee through web check in-out from this application?

No, because it is chargeable service of Google

#56

Is late coming policy applicable?

Yes

#57

Is dual shift option being available?

Yes

#58

Is OT management available?

Yes

#59

Can shift manager change the shift after assigned shift?

Yes

#60

Can we set Comp off half day and comp off full day?

Yes

#61

Can we assign shift through excel?

Yes

#62

Is shift manager Assign holiday off shift to that employee?

Yes

#63

Can HR change the Shift manager?

Yes

#64

Can HR see the shift which is assigned to employee?

Yes

#65

If there are any changes in shift than it is upload by excel or not?

No, it is upload from shift assign page

#66

Only one shift is default?

Yes

#67

Can we create branch wise week off?

Yes

#68

Can we create location wise holidays?

Yes

#69

Can employee choose their selective holidays from employee login?

Yes

#70

Can employee get holiday off if he was present on particular holiday?

Yes

#71

Can HR set 2nd and 4th Saturday week off with all Sunday week off?

Yes

#72

Can HR manage the Comp off or OT as per designation wise?

Yes

#73

Can we apply early going policy with late coming policy?

Pending

#74

Can HR create shift for management in which time is not applicable?

Yes

#75

Can we create selective holidays and compulsory holiday in holiday master?

Yes

#76

Can we manage night shift with this application?

Yes

#77

Can we manage dual shift with this application?

Yes

#78

Can we manage shift in which time is not applicable?

Yes

#79

Can we manage shift with half day?

Yes

#80

HR can approve/reject employee leave? (If user is not reporting authority)

Yes

#81

Is HR received any notification regarding leave? (If user is not reporting authority)

No, only reporting authority will be received notification

#82

Is available medical certificate upload facility against SL?

Yes

#83

Is Comp off leave added automatically or not?

Yes

#84

Is leave recommendation facility provide or not?

Yes

#85

Is any recommendation policy available in leave management?

Yes

#86

Attendance based leave template is available or not?

Yes

#87

Can employee check leave status?

Yes

#88

Can employee apply LWP through application?

Yes

#89

Can we manage any leave condition during probation period?

Yes

#90

Late coming LWP Reversable or not?

Yes

#91

Can HR reverse late LWP?

No, only shift manager can reverse late LWP

#92

Can HR change late coming LWP reversal hours?

Yes

#93

Can HR add or deduct leave type in Employee leave balance?

Yes

#94

Can employee rollback leave or not?

Yes, but after approved leave only Reporting authority can do it

#95

Can employee rollback leave after approving?

No, only Reporting Authority can rollback leave after approving

#96

Can HR see all employee lapsed leave after completing year?

Yes

#97

Are sandwich rules applicable in leave management?

Yes

#98

Can reporting authority approve leave without user login account?

Yes, from email notification

#99

Is there LWP application option in leave application?

Yes

#100

Can employee apply for LWP?

Yes

#101

Can Employee rollback LWP?

Yes

#102

Is there any SMS notification for leave or missed punches?

Pending

#103

Can we maintain daily attendance mail to management or local manager?

Yes

#104

Without employee login, is there any option for employee’s leave application?

Yes, HR can apply

#105

If Reporting authority reject leave than it is automatically added in leave balance or not?

Yes

#106

If Reporting Authority reject or rollback the leave, on that day which shifts is assign to be?

Default Shift

#107

Can HR manage Late coming LWP from leave like PL, SL, EL?

#108

Can HR generate leave encashment after completing year?

Pending

#109

Can HR credit leave on quarterly or half yearly basis?

Yes

#110

Can HR create different leave structure for staff employee?

Yes

#111

Is there any applicability for leave carry forward?

Yes

#112

Can employee apply for second half leave or first half leave?

Yes

#113

Can HR add maternity leave and paternity leave in leave master?

Yes

#114

Can HR download all leave reports in Excel?

Yes

#115

How HR can know about monthly leave status?

From Leave status report (In MIS report)

#116

When will employee rollback his leave?

Before leave approving

#117

Is there any facility to assign multiple reporting authorities for any particular employee?

Yes, it is possible

#118

Is there all multiple reporting authority received leave notification from employee?

Yes

#119

In the case of multiple reporting authorities, how they approve or reject leave application?

Only one reporting authority can take an action.

#120

How can HR know about sandwich leave applied or not?

In employee calendar as well as in salary days calculation

#121

Can reporting authority see his employee’s calendar?

Yes

#122

Can we have generated bank ECR file for upload in bank portal?

Yes

#123

Can we have generated bank statement?

Yes

#124

Bonus facilities are applicable in application?

Yes

#125

Are there any salary reconciliation facilities for account department?

Yes

#126

Can we Email salary slip to employee?

Yes

#127

Can HR Unfreeze salary after generate salary slip?

#128

Can HR change user payable days?

Yes, HR can change in salary days calculation

#129

Can HR see user monthly salary breakup during salary process?

Yes

#130

Can HR add any salary head in particular employee’s salary structure during salary process?

Yes

#131

Daily wages employee and contractual employee structure are available or not?

Yes

#132

Can we generate muster roll report?

Yes

#133

Can we download ECR file to be upload in PF portal?

Yes

#134

Can we hold the salary?

Yes

#135

Can we import employee through excel?

Yes

#136

Can we create salary template more than one?

Yes

#137

Can HR change whole salary structure of employee?

Yes, but HR should change effective date also

#138

Are there any facilities for TDS?

Yes

#139

Can HR manage the salary range as per company policy?

Yes

#140

Can HR generate CSV report?

Yes

#141

Can HR generate form 16 for employee?

Yes

#142

Can employee print out his salary slip?

Yes

#143

Is PF UAN number is mandatory for PF report?

Yes

#144

Can HR generate/create CTC wise salary structure?

Yes

#145

Can HR create any equation in salary template?

Yes

#146

Can HR admin generate bank statement in PDF report?

Yes

#147

Can HR generate PF 3A and PF form 6A?

Yes

#148

Can HR change the statutory rules if govt rules change in future?

Yes

#149

Can Employee deduct PF more than statutory rules?

Yes

#150

Can employee have right to fill the investment declaration form as per TDS?

Yes

#151

Can HR generate Bank statement without bank details?

Yes

#152

Loss of Pay facility is applicable or not?

Yes

#153

Are there any Arrear facilities in this application?

Pending

#154

Can HR do F&F in this application?

Pending

#155

Can HR generate hourly based salary in this application?

Yes

#156

Can HR generate Gratuity during F&F?

Pending

#157

Can HR download all salary reports in Excel?

Yes

#158

Can HR process salary without biometric device?

Yes

#159

Can HR edit some salary head changes during salary process?

Yes, if that salary head is editable.

#160

After release the hold salary, is it effect to all statutory report or not?

Yes

#161

How to request for loan?

Employee should inform to HR and HR generate the request for loan

#162

By whom all loan type details enter in this application?

Only HR Admin

#163

How to deduct EMI from employee salary?

To assign the personal loan head in his salary structure

#164

Can employee deduct more amount than Monthly EMI?

Yes

#165

Can Employee deduct less amount than monthly EMI?

Yes

#166

If employee deducts the less amount than monthly EMI, in which month the rest amount should be added?

Last month EMI

#167

If employee deducts the less amount than monthly EMI, in which month the access amount should be effect?

Last month EMI amount

#168

If employee requests a loan in a particular month, in which month its EMI should be applicable?

From the next month

#169

In which page HR can see all EMI details regarding loan request?

In loan report as well loan request page

#170

EMI amount depends on which details?

On loan tenure and interest rate of the loan

#171

Can employee request for advance in particular month?

Yes

#172

Can HR process advance for previous month?

No. Only current month

#173

Can HR process more amount than his salary for the particular month?

No. Not more than payable amount

#174

For advance process which head to be assign?

It is automatically display in salary register

#175

Is advance display in salary slip?

#176

If HR wants to display advance head in salary slip, is this possible or not?

Yes

#177

Can HR generate month wise advance report?

Yes

#178

Can an employee request for change in his Nationality info through ESS?

#179

Who can assist a retiring employee in filling his pension booklet?

Staff & Welfare Inspector

#180

Who can submit the pension booklet of retiring employee in HRMS?

Only Retiring Employee

#181

Can employee see the holiday details in his employee login calendar?

Yes

#182

Is there any facility regarding display leave policy in ESS module?

Yes

#183

Can employee see his leave balance in his employee login?

Yes

#184

How employee can apply leave from this application?

From his login

#185

Is reporting authority approve or reject leave from his employee login?

Yes. Also, from email notification

#186

Can employee see his leave status in ESS module?

Yes

#187

Can employee request for loan from ESS module?

No, Employee should inform to HR

#188

How can HR know about sandwich leave applied or not?

In employee calendar as well as in salary days calculation

#189

Can we manage this application without ESS module?

Yes

#190

Is there any recruitment management in this application?

Yes

#191

Can HR enroll the employee from recruitment module to payroll module?

Yes

#192

Can we create job posting on our career page in the website?

Yes

#193

Can we create interview type master as per our company policy?

Yes

#194

Can we manage the application module wise users?

Yes

#195

Can we generate Interview status wise report like pending, rejected, hold?

Yes

#196

Can HR reschedule the interview of on holding employee?

Yes

#197

Can HR reschedule the interview of rejecting employee?

#198

Can we edit job details before posting the job online?

Yes

#199

Can we edit job details after job posting after online posting?

Yes

#200

Can we generate offer letter from recruitment module?

Yes

#201

Can HR see all resume or CVs which is applied by employee on online career page?

Yes

#202

Can HR generate offer letter in PDF document?

Yes

#203

Can HR direct enroll the employee who is apply through reference?

Yes

#204

Can HR get any reports regarding job vacancy?

Yes

#205

Can HR share some event celebration moments with employee through this application?

Yes

#206

Can HR generate attendance reports with actual working hours as well as difference hours?

Yes

#207

Can we edit annexure in offer letter in recruitment module?

Yes

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Thank you for being a customer of end2endHR.

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